IBM Connectivity ProEdge Thin Clients Security Solutions
 Search
You are here: Home Page > Support > I-O Knowledgebase
Article #437 - Canon finishing functions are not working on my Image Runner
Updated:02-08-2007 - Views: 34

If, after setting up the desired finishing functions in the Configuration Utility and changing the host printer file to reflect the appropriate output bin, (128 thru 135) you still can't get the printer to perform the selected function, check which tray the job comes out on. Some Image Runners output by default to tray A or the top tray which doesn't support finishing. Contact I-O Corporation Technical Support for a firmware upgrade which will disable sending an output bin number when bin 128-135 is selected for finishing. This will allow the printer to default to the output tray necessary for finishing functions.

I-O Technical Support
801-972-1446

Let us know how this article helped you or how it can be improved by submitting a comment.